Jenn leads the research team at gravitytank's Chicago office. As a trained designer, she develops creative research approaches that enable end users to take part in the innovation process, helping clients build empathy. From shopping with consumers across the globe, to shadowing medical technicians, to observing Australian iron ore miners, Jenn specializes in synthesizing data into tangible, visual frameworks that enable clients to make faster decisions with clarity and enhanced understanding. She holds a BID in Industrial and Interaction Design from Syracuse University and is Adjunct Faculty at IIT's Institute of Design, where she teaches courses on advanced research methods.
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